Compliance
Corporate, Regulatory ,and e-Discovery Compliance for IM, Unified Communications, and Social Networks
With the increased use of real-time communications applications and social networking in the workplace comes the associated risks and challenges of protecting and archiving sensitive company information. Mandated measures for monitoring and protecting proprietary and confidential information that once just applied to email now apply to all types of communications applications, including public instant messaging networks, unified communications platforms, professional communities, chat capabilities associated with Skype, Facebook, and Web conferencing, and content posted to social networks, Twitter, and blogs.
Also, e-Discovery legislation that went into effect December 1, 2006, requires organizations to keep track of these and other electronic records and be able to produce "electronically stored information" as part of the litigation discovery process. All this necessitates a comprehensive solution to meet regulatory compliance and e-Discovery for instant messaging and unified communications platforms.
Challenges associated with information sharing occur throughout the enterprise, but real-time communications, Web applications and social networks pose a unique set of challenges, since many of these applications operate largely out of the sight - and thus the control - of IT departments. Logging and archiving, unauthorized use, circumvention, and network security risk are just a few of the issues compliance personnel must be aware of. Adding to the complexity and urgency to meet these requirements, government agencies are cracking down and imposing harsh financial penalties on those that do not comply with regulations.
Learn more about the compliance requirements for different industries.
Even companies in non-regulated industries are adopting corporate compliance standards as best practice - ensuring that all electronic communications comply with company policy and are logged and archived for potential legal discovery needs or other purposes.
FaceTime addresses the following issues as the only provider of TrueCompliance™ solutions.
- Authorized usage policies
- Archival of file transfers over IM and Unified Communications
- Prevent unwanted data leakage
- Control content posted to Facebook, LinkedIn, and Twitter
- Monitoring & auditing of information sharing
- Record all content and activity on Facebook, LinkedIn, and Twitter
- Message accuracy and authentication
- Ensuring confidentiality of data
- Restricted access to sensitive data
- Non-repudiation
- Tamper-proof environments
- Secure logging
- Enforcement and validation of the audit trail
- Content scanning and keyword matching
TrueCompliance™ Checklist
| Compliance Feature | FaceTime | Competive System |
| Message anti-tampering check
sums (non-repudiation) |
Yes | No |
| Real-time ethical boundaries | Yes | Partial |
| Real-time content filtering with advanced pattern matching, blocking and scanning | Yes | Partial |
| Full binary message captrue to hidden messages | Yes | No |
| Guaranteed Strict Logging | Yes | No |
| Guaranteed Message Order Preservation | Yes | No |
| Guaranteed delivery to the message database and archive system | Yes | No |
| Guaranteed non-circumvention | Yes | No |
| Blocking of unauthorized IM while enabling authorize IM | Yes | No |
The Actiance platform provides management, control, and compliance of real-time communications in the enterprise.