Actiance Socialite
Enable compliant use of social media

Compliant Social Media Access

Automatically capture social media in context, Including LinkedIn, LinkedIn Sales Navigator, Facebook, Twitter, Instagram and Google+

Capture of social media is challenging, given quickly evolving communication patterns, the uniqueness of each channel and limitations of home-grown methods of capture. Socialite provides a unified approach to capture the full fidelity and context unique to each channel, with extensibility to easily add new channels over time.

Enable access control to features on social media sites

Different groups across an organization have different network access needs, and determining which features that can be accessed by which individuals is critical to remain compliant with regulations. From unrestricted to read-only access, Socialite gives you the flexibility to customize policies for Facebook, LinkedIn, Twitter, Google+ and YouTube that meet your unique requirements.

Providing approval workflows for moderated posts, comments and Profile edits

Socialite provides robust pre-review capabilities, allowing reviewers to moderate posts, comments, and profile edits within well-defined approval workflows for regulatory compliance.

Preserving rich content and metadata to maintain context for review within Actiance Alcatraz

By working seamlessly with Alcatraz, conversations from specific channels can be reviewed in context, without the need to reconstruct individual items as would be the case with email archives. A single view of each user can be constructed to improve review efficiency.

Ease of Integration with existing supervisory review tools

Integration to existing supervisory review tools is simplified with full message and file transfer capture, message order preservation, and enforcement and validation of audit trails in order to guarantee social content delivery.

Content Library for Regulated Companies

Pre-approved content that is compliance-friendly

Socialite provides a library that marketing teams can populate with pre-approved content that enables users to engage on social – while removing the guesswork in knowing what content might raise compliance concerns.

Easy access to content when users are on social networking sites

Socialite delivers its content library as a set of widgets built directly into approved social networking sites, which is easy to use and mobile friendly.

Automatic posting of content from subscribed content categories

Socialite allows users to subscribe to content categories. Once subscribed, marketing teams can automatically post any content in those categories to subscribed users’ social networking accounts. This makes it easy for users to follow social media best practice of sharing relevant and engaging content.

Integration with leading marketing tools, such as Spredfast, to capture activities

Social marketers tend to live inside of social relationship and social media management platforms, rather than on the native websites or in engagement portals. Socialite integrates with leading platforms including Spredfast and Shoutlet to ensure that organizations can provide the supervision, archiving, and security they need for social marketers to use these platforms in a compliant way.

Analytics to visualize progress against the metrics defined by social marketing team

Socialite provides visual reports of what content is engaging, which group is the most active, what day of the week is the most active time, network growth, and other KPIs used to measure the success of social marketing efforts.

Capture all sharing and engagements for record keeping, and easy archival for eDiscovery

Socialite enables granular policies to capture either all or select content sharing and engagements. All captured social content and metadata is retained for archival in Actiance Alcatraz or 3rd party archiving solution.

Solutions:

Socialite enables you to control specific features and content for Facebook, LinkedIn, and Twitter. Whether your requirement is to manage the features available to users (e.g., blocking LinkedIn Recommendations; blocking access to Facebook’s applets like Farmville or any of 1,400 chat applications; or logging the content shared and viewed by users), corporate LDAP integration enables policies to be set at the group, user, or attribute level. Furthermore, customized reporting and automated export to external archiving or enterprise content management systems provide for a truly enterprise solution.

Solution Requirements

Issue	Control Requirements
Data Leak Prevention/Content Protection	Protect organization from employees disclosing sensitive information
Malware Protection	Protect network against hidden Phishing/Trojan attacks through applications
Identity Management	Ensure identities on Facebook, LinkedIn, and Twitter connect back to a corporate identity
Activity Control	Marketing can post content and status updates, but all other staff can have read-only access
Moderator Control	Posts appear on Twitter or Facebook only upon approval by a corporate communications officer
Granular Application Control	Enable Facebook access but block Chat and Games
Log and Archive Activity & Content	Log all content posted and messages sent through Web 2.0 and social networks
Use Archive of Choice	Export stored data with corporate identity credentials to an email archive for a single discovery location

Solution Detail

Specific Controls for Facebook, LinkedIn, and Twitter
Facebook Access Controls Account Settings Ads Advertising Applications Birthdays Boxes Browse Careers Create Ad Developers Events External Widget Friends Friends Events Friends Status Updates Friendship Games Group Discussions Group Doc Groups Home Language Links Messages Mobile Settings Mobile Uploads My Uploads Networks Notes Notification Settings Past Events Payments Phonebook Photos Privacy Privacy Settings Profile Recent Albums Recently Added Friends Recently Updated Friends Request Search Sent Messages Status Update Attachments Updated Messages Video View All Wall Comments View Photo Comments View Video Comments	Facebook Post Controls Adding Friends Chat Compose Message Create Event Create Friends List Create Profile Create/Edit Group Doc Create/Edit Note Discussion Post New Topic Discussion Post Reply Edit Info Group Compose Message Group Create Group Edit Like Post Link Record Video Remove Comment Status Update Customize Privacy Tag Photo Tag Video Unlike Update Status Update Status Clear Upload Photo/Album Upload Video Wall Comment	LinkedIn Access Controls Answers Archived Messages Group Discussions Group Settings Groups Home Imported Contacts Inbox My Connections Network Statistics Profile Organizer Profile Stats Received Recommendations Request Recommendations Search Answers Search Companies Search Jobs Search People Sent Messages Sent Recommendations Settings Trash Messages View All Group Discussion Comments View Invitations View Message View Profile View Public Profile View Recommendation LinkedIn Post Controls Compose Message Create Group Delete Status Edit Profile Group Discussion Post Comment Group Post InMail Like Link Twitter Account Post Comment Send Invite Share Unlike Update Status Write Recommendation	Twitter Access Contorls Add/Change Location Always Display Media Developers External Widgets Favorites Followers Following Home Inbox (Direct Messages) New UI Access – Try it now Old UI Access – Leave preview Profile Retweets Search Settings Trending Topics Settings View All Suggestions View Mentions – Replies View Sent Direct Messages Widgets Twitter Post Controls Delete Saved Search Delete Status Follow Invite Post Retweet Save Search Send Message(Direct) Status Update and Reply Unfollow

System Requirements:

Deployment Options:

• SaaS
• On-Premise (through the Unified Security Gateway as a Hardware Appliance or Virtual Appliance)
• Hybrid Combination of both On- Premise and Hosted SaaS to deliver the ability to define an on-network policy and a roaming policy for people off-network

License Modules for On-Premise:

• Social Networking enablement, includes feature controls, archiving and granular control of more than thousands of Facebook and LinkedIn applications.
• Social Networking compliance, includes moderated content controls (deployed on-premise through Actiance’s Unified Security Gateway)
• Additional license modules are available for Public IM Enablement and Web Enablement

Recurring Fees:

• A monthly recurring fee (payable annually) is charged for the SaaS deployment option.
• Annual maintenance and support fees apply to the on-premise deployments.