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Actiance Socialite
Enable compliant use of social media

Compliant Social Media Access

With Socialite, your organization can rest assured that it has the security, governance, and compliance it requires for its employees to share and engage on social networks

Content Library for Regulated Companies

More regulated organizations are seeking to incorporate social media in on-going corporate communications activities. However, many lack the tools and content to drive engagement, while adhering to specific regulatory guidelines.

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Key Features:

Comliant Social Media Access

  • Automatically capture social media in context, Including LinkedIn, LinkedIn Sales Navigator, Facebook, Twitter, Instagram and Google+
  • Enable access control to features on social media sites
  • Providing approval workflows for moderated posts, comments and Profile edits
  • Preserving rich content and metadata to maintain context for review within Actiance Alcatraz
  • Ease of Integration with existing supervisory review tools

Content Library for Regulated Companies

  • Pre-approved content that is compliance-friendly
  • Easy access to content when users are on social networking sites
  • Automatic posting of content from subscribed content categories
  • Integration with leading marketing tools, such as Spredfast, to capture activities
  • Analytics to visualize progress against the metrics defined by social marketing team
  • Capture all sharing and engagements for record keeping, and easy archival for eDiscovery

Compliant Social Media Access

Automatically capture social media in context, Including LinkedIn, LinkedIn Sales Navigator, Facebook, Twitter, Instagram and Google+

Capture of social media is challenging, given quickly evolving communication patterns, the uniqueness of each channel and limitations of home-grown methods of capture. Socialite provides a unified approach to capture the full fidelity and context unique to each channel, with extensibility to easily add new channels over time.

Enable access control to features on social media sites

Different groups across an organization have different network access needs, and determining which features that can be accessed by which individuals is critical to remain compliant with regulations. From unrestricted to read-only access, Socialite gives you the flexibility to customize policies for Facebook, LinkedIn, Twitter, Google+ and YouTube that meet your unique requirements.

Providing approval workflows for moderated posts, comments and Profile edits

Socialite provides robust pre-review capabilities, allowing reviewers to moderate posts, comments, and profile edits within well-defined approval workflows for regulatory compliance.

Preserving rich content and metadata to maintain context for review within Actiance Alcatraz

By working seamlessly with Alcatraz, conversations from specific channels can be reviewed in context, without the need to reconstruct individual items as would be the case with email archives. A single view of each user can be constructed to improve review efficiency.

Ease of Integration with existing supervisory review tools

Integration to existing supervisory review tools is simplified with full message and file transfer capture, message order preservation, and enforcement and validation of audit trails in order to guarantee social content delivery.

Content Library for Regulated Companies

Pre-approved content that is compliance-friendly

Socialite provides a library that marketing teams can populate with pre-approved content that enables users to engage on social – while removing the guesswork in knowing what content might raise compliance concerns.

Easy access to content when users are on social networking sites

Socialite delivers its content library as a set of widgets built directly into approved social networking sites, which is easy to use and mobile friendly.

Automatic posting of content from subscribed content categories

Socialite allows users to subscribe to content categories. Once subscribed, marketing teams can automatically post any content in those categories to subscribed users’ social networking accounts. This makes it easy for users to follow social media best practice of sharing relevant and engaging content.

Integration with leading marketing tools, such as Spredfast, to capture activities

Social marketers tend to live inside of social relationship and social media management platforms, rather than on the native websites or in engagement portals. Socialite integrates with leading platforms including Spredfast and Shoutlet to ensure that organizations can provide the supervision, archiving, and security they need for social marketers to use these platforms in a compliant way.

Analytics to visualize progress against the metrics defined by social marketing team

Socialite provides visual reports of what content is engaging, which group is the most active, what day of the week is the most active time, network growth, and other KPIs used to measure the success of social marketing efforts.

Capture all sharing and engagements for record keeping, and easy archival for eDiscovery

Socialite enables granular policies to capture either all or select content sharing and engagements. All captured social content and metadata is retained for archival in Actiance Alcatraz or 3rd party archiving solution.

Solutions:

Socialite enables you to control specific features and content for Facebook, LinkedIn, and Twitter. Whether your requirement is to manage the features available to users (e.g., blocking LinkedIn Recommendations; blocking access to Facebook’s applets like Farmville or any of 1,400 chat applications; or logging the content shared and viewed by users), corporate LDAP integration enables policies to be set at the group, user, or attribute level. Furthermore, customized reporting and automated export to external archiving or enterprise content management systems provide for a truly enterprise solution.

Solution Requirements

Issue Control Requirements
Data Leak Prevention/Content Protection Protect organization from employees disclosing sensitive information
Malware Protection Protect network against hidden Phishing/Trojan attacks through applications
Identity Management Ensure identities on Facebook, LinkedIn, and Twitter connect back to a corporate identity
Activity Control Marketing can post content and status updates, but all other staff can have read-only access
Moderator Control Posts appear on Twitter or Facebook only upon approval by a corporate communications officer
Granular Application Control Enable Facebook access but block Chat and Games
Log and Archive Activity & Content Log all content posted and messages sent through Web 2.0 and social networks
Use Archive of Choice Export stored data with corporate identity credentials to an email archive for a single discovery location

Solution Detail

Specific Controls for Facebook, LinkedIn, and Twitter
Facebook Access Controls
Account Settings
Ads
Advertising
Applications
Birthdays
Boxes
Browse
Careers
Create Ad
Developers
Events
External Widget
Friends
Friends Events
Friends Status Updates
Friendship
Games
Group Discussions
Group Doc
Groups
Home
Language
Links
Messages
Mobile Settings
Mobile Uploads
My Uploads
Networks
Notes
Notification Settings
Past Events
Payments
Phonebook
Photos
Privacy
Privacy Settings
Profile
Recent Albums
Recently Added Friends
Recently Updated Friends
Request
Search
Sent Messages
Status Update Attachments
Updated Messages
Video
View All Wall Comments
View Photo Comments
View Video Comments
Facebook Post Controls
Adding Friends
Chat
Compose Message
Create Event
Create Friends List
Create Profile
Create/Edit Group Doc
Create/Edit Note
Discussion Post New Topic
Discussion Post Reply
Edit Info
Group Compose Message
Group Create
Group Edit
Like
Post Link
Record Video
Remove Comment
Status Update Customize
Privacy
Tag Photo
Tag Video
Unlike
Update Status
Update Status Clear
Upload Photo/Album
Upload Video
Wall Comment
LinkedIn Access Controls
Answers
Archived Messages
Group Discussions
Group Settings
Groups
Home
Imported Contacts
Inbox
My Connections
Network Statistics
Profile Organizer
Profile Stats
Received Recommendations
Request Recommendations
Search Answers
Search Companies
Search Jobs
Search People
Sent Messages
Sent Recommendations
Settings
Trash Messages
View All Group Discussion
Comments
View Invitations
View Message
View Profile
View Public Profile
View Recommendation

LinkedIn Post Controls
Compose Message
Create Group
Delete Status
Edit Profile
Group Discussion Post
Comment
Group Post
InMail
Like
Link Twitter Account
Post Comment
Send Invite
Share
Unlike
Update Status
Write Recommendation

Twitter Access Contorls
Add/Change Location
Always Display Media
Developers
External Widgets
Favorites
Followers
Following
Home
Inbox (Direct Messages)
New UI Access – Try it now
Old UI Access – Leave
preview
Profile
Retweets
Search
Settings
Trending Topics Settings
View All Suggestions
View Mentions – Replies
View Sent Direct Messages
Widgets

Twitter Post Controls
Delete Saved Search
Delete Status
Follow
Invite
Post Retweet
Save Search
Send Message(Direct)
Status Update and Reply
Unfollow

System Requirements:

Deployment Options:

  • SaaS
  • On-Premise (through the Unified Security Gateway as a Hardware Appliance or Virtual Appliance)
  • Hybrid Combination of both On- Premise and Hosted SaaS to deliver the ability to define an on-network policy and a roaming policy for people off-network

License Modules for On-Premise:

  • Social Networking enablement, includes feature controls, archiving and granular control of more than thousands of Facebook and LinkedIn applications.
  • Social Networking compliance, includes moderated content controls (deployed on-premise through Actiance’s Unified Security Gateway)
  • Additional license modules are available for Public IM Enablement and Web Enablement

Recurring Fees:

  • A monthly recurring fee (payable annually) is charged for the SaaS deployment option.
  • Annual maintenance and support fees apply to the on-premise deployments.